Shopify Support & Maintenance from Nephew

Our web clients benefit from a choice of three support & maintenance packages, providing flexibility for any budget.

Monthly

Annually

Essential

If you just need the basics and peace of mind that your site will run smoothly then this plan is for you.

£250/mo

£2,550 billed annually - save £450

Features

Uptime Monitoring

Third-Party Plugin Updates

Bug/Issues - Response within 24 hours

Website Updates - 4 hours per month

Ad-hoc/Additional Updates - £75 per hour

Buy Now

£2,550 billed annually - save £450

Standard

Need more dedicated level of support and have content, coding and design changes then this plan is for you.

£350/mo

£3,570 billed annually - save £630

Features

Uptime Monitoring

Third-Party Plugin Updates

Bug/Issues - Response within 4 hours (work hrs only)

Performance Optimisation

Monthly PageSpeed and Performance Reports

Website Updates - 10 hours per month

Ad-hoc/Additional Updates - £75 per hour

Buy Now

£3,570 billed annually - save £630

Priority

For when you need support at your beck and call with performance optimisation and monthly reports.

£500/mo

£5,100 billed annually - save £900

Features

Website Updates - 13 hours per month

Premium support available 24/7

Buy Now

£5,100 billed annually - save £900

Essential

If you just need the basics and peace of mind that your site will run smoothly then this plan is for you.

£2,550/yr

Features

Uptime Monitoring

Third-Party Plugin Updates

Bug/Issues - Response within 24 hours

Website Updates - 4 hours per month

Ad-hoc/Additional Updates - £75 per hour

Buy Now

£2550 billed annually - save £450

Standard

Need more dedicated level of support and have content, coding and design changes then this plan is for you.

£4,080/yr

Features

Uptime Monitoring

Third-Party Plugin Updates

Bug/Issues - Response within 4 hours (work hrs only)

Performance Optimisation

Monthly PageSpeed and Performance Reports

Website Updates - 10 hours per month

Ad-hoc/Additional Updates - £75 per hour

Buy Now

£3,570 billed annually - save £630

Priority

For when you need support at your beck and call with performance optimisation and monthly reports.

£5,100/yr

Features

Website Update - 13 hours per month

Premium support available 24/7

Buy Now

£5,100 billed annually - save £900